JCPenney Guest Satisfaction Survey

One of the ways that successful business keep interest growing in their work is through giving their Guest incentives and encouraging them to provide their feedback. The JCPenney Guest Satisfaction Survey is an attempt to do exactly that.

This gives customers like you a chance to have your voice heard and have a say in how things work at JCPenney, simply by going to www.jcpenney.com/survey and filling out the survey available there. You can then win a free coupon as a reward from JCPenney.

About JCPenney Survey

JCPenney, officially the J. C. Penny Company is an America based company that was founded in 1902 in Wyoming, the United States by James Cash Penney. JCPenney is now headquartered in Plano, Texas, and serves more than 1,000 locations in 49 states in the United States and Puerto Rico. In addition to outlets in suburban shopping malls, JCPenney operates in several freestanding stores. In 1998, the company also started operating through the Internet using their website to sell their products, which include clothing, jewelry, cosmetics, footwear, electronics, and much more.

Requirements for the JCPenney Guest Satisfaction Survey

To take part in and successfully complete the JCPenney Survey, you will need to fulfil the following requirements:

  • A valid receipt from a recent visit to a JCPenney outlet or store.
  • The ability to understand and communicate in English or Spanish
  • An electronic device that has the capability of connecting to the Internet.
  • You should not be associated with JCPenney.

Procedure for the JCPenney Guest Satisfaction Survey

  1. On your computer or device, open up the web browser of your choice and enter in the following address: www.jcpenney.com/survey
  2. On the first page of the survey, read through the guidelines.
  3. You can also give the survey in Spanish.
  4. In the fields provided, enter in the 22 digit Access Code. This is provided in your receipt in the front.
  5. Click the link ‘Start’ to begin answering questions from the survey.
  6. In the survey, you will be asked a series of questions that relate to your experience at JCPenney along with their quality of service and products. Answer all of the questions and answer them as truthfully as it is possible.
  7. At the end of the survey, you will be asked to enter in contact information such as your E-mail Address.
  8. The free coupon code will be sent to your E-mail Address.

Useful Links:
www.jcpenney.com
www.twitter.com/jcpenney

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